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Medical technician and assistant
Activity area : Pharmaceutical and medical
Post category : Scientific and technical positions
Province : Quebec
Region : Montreal
Recruiter : Yannick Elbaz
Contact us : yelbaz@st-amour.com
Job description :
Under the supervision of management, the Injection/Laser Doctor' Assistant is responsible for welcoming customers and preparing them for treatment. She assists the doctor and follows up with customers after treatment.
Doctor' assistant - Injections and lasers
Main responsibilities :
- Welcoming customers and preparing them for treatment:
- Prepare room, work tools, daily plan and client files in advance.
- Greet clients and verify treatment plan.
- Prepare clients before treatment.
- Take customer photos.
- Administrative follow-up:
- Follow up with customers by telephone after treatment.
- Set up reminders in the system to track treatments over time.
- Assist reception with customer reception and administrative tasks.
Medical technician
Under the supervision of the clinic manager, the medical technician performs medical-aesthetic treatments according to the company's service offering, advises customers and helps sell products according to associated needs. She also carries out post-treatment follow-ups on the treatments and products sold and may, on occasion, offer personalized consultations.
Main responsibilities:
- Carry out treatments according to company protocols and standards.
- Implement the treatment plan suggested during the initial consultation with the Director.
- Re-evaluate this plan over time and propose an appropriate follow-up according to identified needs.
- Advise customers on the beauty routine to adopt in conjunction with the range of products offered in the clinic.
- Perform post-treatment follow-ups as required.
- Follow up with customers to renew products.
- Act as a Beauty Coach by building customer loyalty and trust.
- Perform occasional full consultations in support of the Clinic Manager.
- Perform all other duties related to the position.
Skills and qualifications :
Qualifications and work experience required:
- High school diploma required.
- Nursing diploma would be an asset.
- At least five (5) years' experience in a similar position in the medical or aesthetic field.
- Spoken and written languages: fluent in French, English is an asset.
Personal skills required:
- Customer-oriented.
- Effective communication skills.
- Team spirit and collaboration.
- Integrity and trustworthiness.
- Demonstrate initiative and autonomy.
- Ability to follow work procedures.
- Excellent interpersonal skills.